ESG Executive Report
Executive Global Impact Summary | 2021 | 20 pages
2020–2021Environmental, SocialandGovernance ExecutiveGlobalImpactSummary
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN HowESGDrivesWorkiva Ourworldiscomplex.Doingtherightthingshouldn’tbe. Societyexpectsmorefromthebusinesscommunity:authenticity,trust,truth,transparency. TheseexpectationslieattheheartofwhatWorkivadoesforcustomersandourselves. AtWorkiva,wepowerourcustomers’transparentfinancialandenvironmental,socialand governance(ESG)reportingtohelpcreateabetterworld.Workivadeliversacloud-native platformthattransformsthewaypeoplemanageandreportbusinessdatawithvarious collaborators,datasources,documents,presentations,andspreadsheets.TheWorkiva platformmodernizeshowpeopleworkatthousandsoforganizationsacrosstheglobe. Whenitcomestoourcompany’sESGresponsibilities,Workivatracksacoursefor consistentprogressandexcellence.ThisexecutivesummaryoutlinesourESGstrategy andensuresthatwe: • advancetrustandbelonginginourworkforceandindustry • standfortruthinourcustomerandpartnerinteractionsandinmarketingpractices • stayconsistentlytransparentaboutourimpactwithsocietyandouremployees ThisexecutivesummaryhighlightsWorkiva’smeaningfuleffortsduring2020–2021,including thecreationofourguidingESGstrategy,ESGgovernancestructure,materialityapproach, stakeholderengagementprocess,andalignmentwithUnitedNationsSustainable DevelopmentGoals(UNSDGs). TolearnmoreaboutWorkiva’sESGefforts,trackourprogressindevelopingforward-looking commitmentsandkeyperformanceindicatorsafterreadingthisreport,goto workiva.com/sustainability. Workivaisonthecuttingedgeofensuringdataisdrivinggood WeusedtheWorkivaplatformtostreamlineour decisionsforcompanies,astheyworktowardscreatinga entirereportingprocess:automatedatacollection, strongercompany—andultimatelyabetterworld. aligntoframeworks,andconnectourESGreports, datacenter,andwebpages. —MartyVanderploeg, WorkivaPresidentandCEO HOWESGDRIVESWORKIVA | 2
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN KeyESGDevelopments AdvancingTrust&Belonging Wetakeprideinbuildingtrusting • 100%Retention:Retainedallemployeeswithfullpay/benefits, relationshipswithouremployees— regardlessofworkstatus,throughouttheCOVID-19pandemic NoteworthyAwards holdingourselvesaccountabletodo • 42%ofourseven-memberboardidentifyasWomen,Black,Latin, andRecognition therightthing,supportingand Asian,IndigenousorPeopleofColor celebratingoneanother,andhelping • InclusiveLeadershipTraining:500leadershavecompleted eachothersucceed.Whenour training,withplanstorollouttotheentirecompany employeescanbetheirauthentic, bestselves,anythingispossible. • EmployeeResourceGroups(ERGs):Supportaninclusive companyculturethroughsevenactiveERGs FirstSaaScompanytojoin • MentalWellness:Launchedacomprehensive,globalmental theUNGlobalCompact wellbeingbenefit,ModernHealth CFOTaskForce StandingforTruth Truthmatters.Sowhenitcomesto • In2020:95%customersubscriptionandsupportrevenue truthful,honestdata,wehold retentionrate ourselvestoahigherstandard. • In2020and2021:Launchedasociallyresponsibleproducteach Like,reallyhigh.Wetakeourjob year—FederalEnergyRegulatoryCommission(FERC)and seriously,helpingourcustomers environmental,socialandgovernance(ESG)reporting upholdthosesamestandardsin • In2021:SubmittedtwoletterstotheSECregardingclimate supportoftheirownimpacts. NamedaFORTUNE100Best changedisclosure CompaniestoWorkFor®in 2019,2020and2021 PoweringTransparentImpact Webelieveatransparentworldisa • In2020:Employeesvolunteered1,714hoursofservicethrough betterworld.Thatmeansenabling paidvolunteertimeoff andpromotingtransparencyfor • In2021:Creatingabaselineforsustainableoperationsregarding ourselves,forouremployeesandfor scope1,2,3greenhousegasemissions,waterusage,andwaste ourcustomers—aroundboththe NamedaSaaSIndustryLeader goodandthenotgoodenough. • By2035:100%cleancloudoperationswiththird-partyserver providersinoursupplychain HOWESGDRIVESWORKIVA | 3
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN Workiva’sGovernance CommitmenttoresponsibilityandchangeinESG TheWorkivaESGTaskForceismadeofcompanyleaderswhoeachleadakey beginsatthetopatWorkiva.OurpresidentandCEO, ESGworkstream: MartyVanderploeg,appointedanESGTaskForce Jill Klindt withtwoimportantobjectives: SVP,ChiefFinancialOfficer,and DavidHaila • SupporttheWorkivaBoardofDirectorsNominating&Governance TaskForceExecutiveChair SVP,HeadofProduct Committeeinitsoversightofourlong-termESGstrategiesandgoals. • Createandfollowacomprehensiveapproachtoalignthecompany’s MitzBanarjee MandiMcReynolds businessvalues,decisions,andethicswiththemostcutting-edge EVP,ChiefCustomerOfficer SeniorDirector,ESG ESGstrategies,goals,regulations,andstandards,includingthe followingframeworks: DarcieBrossart MikeRost ▪ TheSustainabilityAccountingStandardsBoard(SASB) VP,CorporateCommunications SVP,InvestorRelations& CorporateDevelopment ▪ GlobalReportingInitiative(GRI) ▪ UnitedNationsSustainableDevelopmentGoals EmilyForrester BrandonZiegler ▪ TaskForceonClimate-RelatedFinancialDisclosures(TCFD) SVP,HumanResources EVP,ChiefLegalOfficer& CorporateSecretary WorkivaBoardmembersplayedcrucialrolesthroughout2020/2021in advancingESGeffortsinthecompanyandmarketplace: • BobHerzservesasaSASBboardmember.Heisalsoafrequent presenteronESGtopics. • JulieIskowchampionedWorkiva’sESGgo-to-marketreporting solutionandsharedherinsightsinourESGinvestorsurvey. Workivahasyearsof • MartyVanderploeghostedavloggivingacorporateleader’s experience…managing perspectiveonESGandanAmplifyconferencesessiononwhat andreportingfinancial, investorsshouldvalueinsustainabilityreporting. non-financial, and ESG • MichaelM.Crow,Ph.D.servesontheDirectorsoftheGlobalInstitute dataandmeetingchanging ofSustainabilityandInnovationBoard.Helaunchedthenation’sfirst SchoolofSustainabilityandistheauthorofbooksandarticlesrelated regulationshead-on. tosustainabledevelopmentandthe“NewAmericanUniversity,” whichadvocatesforinclusivityrepresentativeoftheethnicand —JulieIskow,WorkivaCOO socioeconomicdiversityoftheUnitedStates. andBoardDirector DRIVINGCHANGE | 4
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN EngagingStakeholdersinESG In 2021, WorkivaconductedanESGEngagementandMaterialityAssessment withourinternalandexternalstakeholders.Ourgoals: • Identify,define,andprioritizetheESGissuesthatmattermosttoourstakeholders • FortifyWorkiva’sESGstrategiesanddecision-making • PinpointareasofopportunitytoincreaseourESGefforts • UncoverareasofpotentialESGrisktoWorkiva Workiva’songoingESGstakeholder dialoguewilldrivecontinuouschange. Workiva’sESGTaskForcereviewedthestakeholderassessmentreportinJuly2021.OurBoardof Wedothisthroughthesolicitationof DirectorsNominating&GovernanceCommitteeapproveditinAugust2021. inputfromallstakeholdersintheform KeyfindingsfromtheMaterialityAssessment’sstakeholderengagement: ofsurveys,meetings,interviews,and • StakeholdersfeelESGprioritiesmustguideWorkiva’stopmanagementdecisionseverydayandplay specialrequests.Workivawillconduct animportantroleinourcompany’sstory adeep-divereviewofitsmateriality • Employeesinsistthatdiversity,equity,andinclusion(DE&I)effortsarenon-negotiableinWorkiva’s assessmenteverythreeyears,and award-winningculture adjustitsESGprioritiesaccordingly. • CustomersandpartnersexpectWorkivatofollowrigorousgovernancebestpracticesgiventhe company’sbusinessofferingoftransparentreporting InternalStakeholders ExternalStakeholders Employees Founders Suppliers Government CustomersandPartners Communities Investors DRIVINGCHANGE | 5
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN HowWorkivaAssessesESGMateriality Workiva’sESGTaskForceconductsafullcompanyESGengagementandmaterialityassessmentevery threeyears.ItisavaluabletooltohelpusidentifyESG-relatedriskstoourreputationandfinances,and spotpotentialbusinessopportunities. OurProcess: Ourmaterialityassessmentapproachfollowsthesebedrockprinciples: Planning • Engageandlistentoourstakeholders,aswellastoourindustrypeers AssessexistingWorkivamaterials,includingmaterialsonbusiness • AlignCorePrincipleswiththeUNSDGs 1 operationsandcurrentESGefforts Ourmaterialitymatrixisvitalinthatprocess.Itservesasavisualtoolshowingthe Reviewreportingstandardsandframeworkstouncoverdisclosure importanceofWorkiva’sESGprioritytopicstoourbusinessandtosociety. expectationsfortheindustry Tocreateourmaterialitymatrix,westartwithinterviewsandsecondaryresearch. Conductlandscapeanalysisacrossindustrypeers/competitorstosetthe Thatfeedbackenablesustosub-categorizeandscoreeachESGprioritytopic, stageforESGeffortsanddisclosures basedonitsimportancetoourbusinessandsociety.Finally,weaveragethe sub-categoryscoresandmaptheprioritytopicsinourmaterialitymatrix. GatherInternal&ExternalsInput Interviewinternalstakeholderstouncoverinsights,priorities, Governance Workforce CustomerOfferings Impact 2 opportunitiesandrisksasitrelatestoESG y t i r Diversity,Equity o i Interviewexternalstakeholders(customersand/orpartners)toidentify r CommunityImpact Sustainable &Belonging P t Operations thekeytopicsthatimpactdecisionsregardingworkwithWorkiva s &Engagement e EmployeeExperience h g i &Culture H Employee Innovative Define&PrioritizeIssues Volunteerism Solutions Developinitiallistofmaterialissuesbasedonaggregate y Governance& Privacy& t DataSecurity e RiskManagement 3 findingsfromSteps1+2 i c o Prioritize issuesbasedonimportance,includingESGrisks S o andopportunities t e c EmployeeHealth DefineeachissueanditsrelevancetoWorkiva n &Wellbeing a t r o Responsible p m BusinessPractices ImportancetotheBusiness I Internal Stakeholders ExternalStakeholders BusinessStrategy&Drivers t n Customer a t Engagement r ImportancetoSociety o &Satisfaction p m I Peers&IndustryLeaders SocietalTrends&Ratings ConnectiontoSDGs Important HighestPriority ImportancetotheBusiness Note:Becausethesetopicsareinterrelatedtheyshouldnotbeviewedinisolation. Improvementsinoneareacouldleadtoimprovementsinanother. DRIVINGCHANGE | 6
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN Workiva’sESGStrategy Workiva’soverallESGstrategybinds AdvancingTrust StandingforTruth Powering ourgovernance,stakeholder &Belonging TransparentImpact engagement,andmateriality assessmenttogether.Thatstrategyis foundeduponthreeCorePrinciples, supportedbyanunwavering commitmenttoourcorporatevalues. • Diversity,Equity&Belonging • CustomerEngagement • Community Engagement • EmployeeExperience &Satisfaction &Impact &Culture • InnovativeProducts • EmployeeVolunteerism • EmployeeHealth&Wellbeing • SustainableOperations Governance&RiskManagement • ResponsibleBusinessPractices • Privacy&DataSecurity OurCorePrinciplesupholdthe strongestgovernanceand businessethicsandareessential ————OURVALUES ———— toWorkiva’scorporatevaluesand CustomerSuccess • Trust • Integrity • Collaboration • Innovation • Inclusion • Accountability roleasatrustedpartner.Why? • OurcustomersandbusinesspartnersputtheirtrustinWorkivaeveryday.Maintainingthattrustdemandsmorethanthe correctpoliciesandpractices.Itrequiresamindsetofaccountabilityateverylevelofourcompany. • AsWorkivagrows,weencounternewregulationsandbusinessstandardsinourkeymarketsandthoseofourcustomers. Wemustgreetthoseregulationsandstandardswithcomplianceandtransparency. • Particularlyinthetechindustry,Workivamustmeetthehigheststandardsfordatasecurityandprivacyatalltimes. Toshowrealactionbehindthosegoals,wepublishourESGpolicies,frameworkandstandardforreportingindexes,and initiatives for public view. They can be found in our ESG Data Center at workiva.com/sustainability. DRIVINGCHANGE | 7
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN SupportingResponsibleGovernanceandPractices Anunwaveringcommitmenttosoundgovernanceforsociety’sbenefithelpsdriveWorkiva’sCore Principlesthroughoutourcompany.Andweconstantlyrefineourgovernancestrategy.OurBoardof Directorsandmanagementregularlyreviewbestcorporate,governance,andbusinesspracticesand modifyourapproachasnecessary. GovernancePractices Workiva’scurrentbestpracticesinclude: Ourcontinuoustrainingprogramensuresthat • ABoardofDirectorsledbyanindependentchair 100%ofemployeescomplete: andcomprisingprimarilyofindependentdirectors • Informationsecurityandsecuritiestrading • FullyindependentBoard,AuditCommittee, trainingwithin48hoursofstartingwork CompensationCommittee,andNominating& • Codeofconducttrainingeachyear GovernanceCommittee • Anti-corruptionandbriberytrainingannually • Disclosureofexecutivecompensationpolicyand • Datasecuritytrainingeachyear theCEO-to-employeecompensationratio • Workplaceharassmenttrainingannually • Ananti-corruption/exportcontrols/economic sanctionspolicy BusinessPractices OurCodeofConduct,SupplierCodeofConduct,andAnti-CorruptionPolicyeachsupportsbest sustainability practices andisavailableonlineforinspection. OurboardhasmadecybersecurityanddataprivacythreatsatoppriorityatWorkiva.Reportsonourefforts againstthesethreatsaredeliveredateveryboardandauditcommitteemeeting,andacomprehensive cybersecurityreportisconsideredannuallybytheboard. TheboardissupportedbyaglobalCyberSecurityworkinggroupthatincludesexpertsfromprivacy,legal, compliance,andotherfunctionswhostrategizehowweshoulddealwithcybercrime.Thetaskforce’s efforts helped Workiva get authorization as a Moderate Impact Cloud Service Provider under the FedRAMPprogram. Workivaalsousesthird-partyauditorstoevaluateourcontrolsagainsttheSOC1andSOC2compliance frameworks.Weregularlyconductsupplierriskreviewstomakesureconfidential,sensitive,andproprietary dataareaccessedandhandledproperly.AndinAugust2021,WorkivaachievedISO27001certificationfora comprehensiveandeffectiveinformationsecuritymanagementsystemandbestpractices. DRIVINGCHANGE | 8
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN ManagingESGRisks AspartofourESGriskandmitigationprogram, Workivaconductedourfirstclimateriskscenario testin2021.In2022,ourESGTaskForcewillhirea third-party agencytotestthreeotherriskscenarios andshareoutcomeswithourBoardofDirectors. RiskorVulnerability AreaofRisk KeyRiskMitigationInitiatives Environment Physicalriskofclimatechange Conductingclimateriskscenario Transitional risk of climate change testingcasestudiesin2021 Environmentalriskofsupplychain Social Humancapital Reviewingsupplychainrequirements Socialriskofsupplychain andon-goingevaluation Humanrights Insuringdigitalaccessandopportunity Governance CorporateGovernance AnnualCyberSecurityincident Ethics responseexercise.Continuedemployee Anti-briberyandCorruption trainingonkeyareasofrisksuchasanti- bribery, cybersecurity,anddataprivacy Dataprivacy Cybersecurity DRIVINGCHANGE | 9
HowESGDrivesWorkiva DrivingChange AboutThisSummary KEYESGDEVELOPMENTS GOVERNANCE STAKEHOLDERS MATERIALITY STRATEGY RESPONSIBLEGOVERNANCEPRACTICES VALUECHAIN HowESGFitsWithWorkiva’sValueChain Asacloud-basedplatformprovider,Workivahasastraightforwardvaluechain. In 2021, webecamethefirstsoftwareasaservice(SaaS)companytojointhe WehavemarriedourESGeffortswiththatvaluechaininthefollowingways: UnitedNationsCFOTaskforce,whichishelpingcompaniesdevelopcredible • AlignedtheESGprioritytopicsfromourmaterialityassessmentwithkey sustainability commitments.TheTaskforceurgesitsmemberstochampiona businessactivities companyvaluechainthatalignstotheUNSDGs.Workivaagreesandusesour • Identifiedwhereourbusinesspracticescancreatevalueforourstakeholders valuechainasanessentialelementinourESGstrategy. andsociety,inalignmentwiththeUNSDGs Development Delivery ProcurementandSourcing Operations ProductsandServices Customers,Partners,and CommunityEngagement KeyStakeholders: KeyStakeholders: KeyStakeholders: KeyStakeholders: suppliers employees,founders,andinvestors customersandpartners customersandpartners, KeyActivities: KeyActivities: KeyActivities: communities,andgovernment infrastructure; data integration; organizationaldesign;workforce corporateandproductstrategy; KeyActivities: suppliermanagement;and planning;recruitmentandselection; researchanddevelopment;product customerengagement;trainingand spend&performance employeedevelopment; management;softwaredesign; education;customervalue MaterialIssuesImpacted: compensationandbenefits;talent businessdevelopment;andtesting, optimization;deliveryassurance; privacyanddatasecurity; mobility; risk evaluation; compliance marketingandsalesgeneration volunteerismandgiving;industry sustainableoperations andregulation;complianceand MaterialIssuesImpacted: relations; global partnerships standardcontrols;facilitiesoperation innovationsolutions;customer MaterialIssuesImpacted: MaterialIssuesImpacted: engagementandsatisfaction; employeevolunteerism;community employeehealthandwell-being; privacyanddatasecurity impactandengagement;privacyand employeeexperienceandculture; datasecurity diversity, equity and belonging; responsiblebusinesspractices; governanceandriskmanagement DRIVINGCHANGE | 10
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT Workiva’sEmployeeDiversityandCollaboration EmployeeListening,Experience,andCulture Workiva’scommitmenttoapositiveexperienceforallemployeesstartsatthetopofourorganization. OurpresidentandCEO,MartyVanderploeg,hostscompanywide,bi-weeklyandquarterlyall-company meetingsplustownhallgatheringsateachoffice.Theseinteractionscementour“alwayslistening” approachwithouremployees. Weencourageopencommunicationchannelssoourteamscanexpresstheirthoughts,collaborate,andinnovate.Oursecureand collaborativetechnologieslikeourownWorkivaplatformhelpfostercollaborationregardlessofwhereanemployeeworks.Throughour Slackcommunities,Workivaemployeesshared19millionSlackmessagesacrossnearly2,000channels.OurIdeationtoIncubation(I2I) processhelpstakenewproductsfromtheideastagetomarketfaster.OurCOOchairsataskforceandforumthatletemployeespitch ideastoleverageourcomplianceplatformandgenerateadditionalrevenue. ThequalityofWorkiva’sfacilitiesplaysakeyroleinourstrategytoestablishrewardingemployeeculture.Ourfacilitiesaredesignedtobe openandinviting,tobothstimulateproductivityandconstantlynurtureouremployeespsychologicallyandphysically.Amenitiesinclude fitness centers, dining facilities, game and relaxation rooms, and outdoorgatheringspaces. Ourbenefitspackageisyetanothercrucialelementinapositiveemployeeexperience.Thecompanyofferscomprehensivehealth,dental, andvisioncareplanspluslifeanddisabilityinsuranceand12weeksofpaidparentalleave.Eachfull-timeemployeestartsDayOnewith vacationdays,eighthoursofvolunteertimeoff,parentalleaveforbiologicalandadoptiveparents,stockoptions,andanopportunityto enroll in a discounted employeestockpurchaseplan. Givenalltheseefforts,ourgoalistoconsistentlyappearontheannual“GreatPlacetoWork®”andFortune“100BestCompaniestoWork For®”lists, which wehavedoneforthreeconsecutiveyears.Ourbi-annualemployeeengagementsurveyalreadyshowsWorkivascores95% asagreatplacetoworkandbetween95%and97%intheseareas: • Facilitiescreateagoodworkingenvironment • Employeesfeelwelcomeuponjoining • Honestandethicalmanagement • ProudtotellothersIworkhere • Employeescareaboutoneanother DRIVINGCHANGE | 11
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT Diversity,Equity,andBelonging Workivaisbuildingacultureinwhichallemployeesenjoyfairness,teamwork,andrespect. Weachievethatcultureaswemakemeaningfulprogressintheseareas: • Cultivatingaworkplacewhereallemployeesfeelcomfortablebringingtheirbest,authenticselvestowork • Integratingdiversity,equity,andinclusion(DE&I)intoallaspectsofworklife,sothateachemployeefeelsempowered tocontributetoWorkiva’ssuccess • PuttingaccountabilitybehindwordsbytrackingandanalyzingDE&Idataandcomparingagainstmetrics However,werecognizethereisroomforimprovement.FollowingaresomeWorkivadiversitydataasofJune30,2020 (1,626 full-time employeesworldwideand1,401intheU.S.atthattime). GlobalGender U.S.Race/Ethnicity Howouremployeesidentify* 100 16.6% identify as having 28.4% 6.1% adisability 80 36.7% 45.0% 4.3% identifyasLGBTQ+ 60 27.6% areremoteemployees 40 83.4% 63.3% 71.6% 3.2% havemilitaryexperience 55.0% 20 30.7% are39yearsorolder 0 arecaregiversofchildren, al y al e t g v 0.4% NativeHawaiian,PacificIslander, 52.6% elderly,orotherfamilymembers o ship T Abo AmericanIndianorAlaskanNative echnic der elopment T a 2.0% BlackorAfricanAmerican v echnolo e and T L or 2.8% TwoorMoreRaces De Non- & tion ect 3.4% HispanicorLatino *April 2020employeesurvey,withan81%responserate ch Dir 4.9% Asian arorma Female seInf 85.9% White/Caucasian e Male R & 0.5% NotSpecified DRIVINGCHANGE | 12
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT OurleadershiprecognizesWorkiva mustcontinuetoclimbhigher—not onlywithracialandagediversitybut alsoindiversityinsexualorientation, disabilities, and other DEI factors. Workiva’seffortstoclimbhigherwith DEIareproducingmeaningfulresults: • Sincewestartedreportingdiversitydemographics inQ32020,genderdiversityhasimproved1% companywideand3%inleadershippositions. • NumbersofWorkivaU.S.employeesfromunder- representedminoritygroupshaveincreased2% acrosstheworkforceand5%inleadership,under ourrefinedreportingmethods. • Inourlastbi-annualemployeeengagement survey,98%ofWorkivateammatessaidtheyare treatedfairlyregardlessofsexualorientation. Comparablestatsare97%forrace,95%forgender, and96%forage. • Inthatsamesurvey,94%saidDE&IisaWorkiva priority,and96%saidtheirmanagersupportsa cultureofdiversityandinclusion. DRIVINGCHANGE | 13
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT EnhancingDE&Ithrough Buildingamorediverse Supportingequitableand employeetraining: talentpipeline: transparentcompensation: • Nearly500employeesatthemanagerlevel • SevenWorkivaemployeeresourcegroups(ERGs) • Workiva’scoreworkplaceprinciplesinclude andabovehaveparticipatedinaninteractive providesafespacesforconnectionsand aninclusiveworkenvironmentwhereeach InclusiveLeaderTrainingprogramthat resource-sharing.ExamplesaretheEthnic employeeiscompensatedfairly. focusesonunconsciousbiasandcreatinga DiversityinTechandRainbowERGs. • OurHumanResourcesdepartmentuses cultureofbelonging. • OurERGshavestrongfollowings;inthe12months third-partymarketdatatohelpensurethe • In2021,welaunchedinterviewtraining endinginFebruary2021,membershipshotup basesalaryweofferarecompetitive certificationtogiveU.S.hiringmanagers between47%and83%inthesevengroups. aroundtheworld. bestpracticeswithinanti-discrimination • OurLeaderSponsorProgramhighlightsthe • Welaunchedacompany-wideperformance lawsandregulations. effortsbyhigh-performingwomenandminority andannualcompensationreviewtolink • DE&Iistheheadlinetopicfornumerous professionalsatWorkivatohelpequipothersto compensationdecisionstoperformancein intranet,Slack,andvirtualeventsledby moveupourorganizationalladder. aconsistentway. employeeresourcegroups(ERGs)andof • TheWomenofWorkivaLeadershipAcademy • Toensurecompensationdecisionsare weeklysharedmicro-lessons. bringssenior-levelwomentogetherinanacademy equitable,wealignpositioninjobrangeto • EachERGhasasiteonourConnectintranet settingtohelpprepareapipelineforsenior long-term,consistentperformance, dedicatedtoemployeeeducation,connection, leadershipsuccession. capabilities,internalequity,andanalyze andcelebrations. • Wehavebroadenedouruniversityrecruitment statisticallysignificantcompensationgaps. • OurcompanywideVoicesofChangeAdvancing programtopartnerwithhistoricallyblackcolleges Leadership(VOCAL)programadvances anduniversities(HBCUs)andotherminority- conversationsongenderdiversitythrough servinginstitutions(MSIs),women’scolleges,and quarterly,multi-partseminars. tribalcollegesanduniversities(TCUs).Our2021 summerinternclasswasthemostdiversein Workivahistory(49%self-identifyingasfemales, 43%asunderrepresentedminorities). • In2021,weco-sponsoreda“CandidateSourcing Jam”thatidentified42femalecandidateleadsfor seniorsoftwareengineeringjobs. DRIVINGCHANGE | 14
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT EmployeeHealthandWell-Being Workivacommitstohelpingtakecareofouremployees’physicalandmentalhealthwithbothactions andprograms.COVIDoffersacaseinpoint.Oursupportactionsincludedpaying100%ofemployees duringthepandemic,offeringaremoteworkallowancetocoverhomeofficeandfurnitureexpenses, providing vaccination clinics at our headquarters office for employees and their families, and adding morecompany-wideholidaysandpaidvacationdaysasstressbreaks. Afewofourprogramsfocusedonemployeementalandemotionalwell-beinginclude: • OurModernHealthplanthatcoversallcostsoftherapyandcoachingsessionsonemotional,professional,social,physical,andfinancialhealth • MondayMeditationsessionsledbyamemberofourTotalRewardsteam • WellbeingWednesdayweeklyblogpostsonphysicalandmentalhealth,lifestyle,andsocialhabitstopics • FreementalhealthcounselingthroughWorkiva’sEmployeeAssistanceProgram • AdditionalarticlesandresourcesonmentalhealthaddedtoourDegreedlearningplatform • Twocarepackagessenttoallemployees,andaseparatementalwellnesskitsenttoourEuropeanemployees,duringpandemiclockdowns DRIVINGCHANGE | 15
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT SupportingWorkiva’sCustomersandPartners CustomerEngagementandSatisfaction Workivaalsodoesitsutmosttopromotesocialresponsibilityamongourcustomersandpartners—tohelp themadvanceenvironmental,socialandgovernance(ESG)effortsandimprovements.Followingour “TransparentReportingforaBetterWorld”missionstatement,weoffertechnologythatletsourcustomers providethelevelofbusinesstransparencytheirstakeholdersdemand. Anexampleofthisincludesour2021productlaunchofthattransparency technologyisour2021releaseofanend-to-endESGsolution.Ithelps organizationscapture,manage,andorganizefinancialandnon-financialdata thatmustbereportedtoagenciesliketheSustainabilityAccounting Workivaisuniquelyqualifiedtodeliver StandardsBoard,GlobalReportingInitiative,andTaskForceonClimate- innovativetechnologysolutionsthat RelatedFinancialDisclosures;aswellastoratingagenciesandshareholders. enableglobalorganizationstomakesense Anotherexampleincludesour2020expansionofcustomersupportisour ofthecomplexESGecosystemandachieve 2020expansionofourcompliancereportingplatformtospeciallyservethe vertical marketofelectricutility, hydropower,andpipelinecompaniesthat greatertransparencyandaccountability. reporttotheFederalEnergyRegulatoryCommission(FERC).These companieshaveanenormousimpactontheenvironment,sohelpingthem —JulieIskow,WorkivaCOO providetransparentandeffectiveESGreportsservesastrongpublicinterest. JustafewofthewaysWorkiva’sESGsolutionintegratesemployees, datasets,anddatasourcestodeliverhigh-qualitydisclosuresare: • Automatecollectionofdatafromanywhereandconnectdirectlyto sourcesystems • BuildanESGstrategywithanyandallframeworks • Workinthesameaudit-readyenvironmentasfinancialreportingteamsdo Spreadsheetsforanalysis ERP1&2 Datasubmissions DRIVINGCHANGE | 16
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT Innovation JustinsidetheentrancetoWorkiva’scorporateheadquartersbuilding,a“PatentWallofFame”showcases our62patents(a63rdtobeissuedOct.26,2021).Eachquarter,ourCOOandherseniorleadershipteam awardaWorkivaemployeeanInnovateEverywhereAwardand$1,000. Thepointbeing,Workivaprizesinnovationthroughouttheenterprise.HowdoesthisaffectESG?Asacloud-basedcollaborationsoftware provider, Workiva’s innovationshelpcustomersandourowncompanyachieveclarityandtransparencyinESGreporting,withfewerresources consumed.Andwhenouremployeesareurgedtosuggestinnovations,theyfeelrespectedandbecomewillingtoshareideas. TheWorkivateam’scommitmenttocontinualinnovationisembodiedbyourflagshipWorkivaplatform.Wecontinuallyrefineourcloud-based solutiontoofferorganizationsnewwaystoaggregateandtransformtheirdatainoneplace,andtolettheirteamsfromaroundtheworld collaborateinrealtimetomakesmartbusinessdecisionswithconnecteddata. ButWorkivatakesanumberofotherapproachestojump-startinnovationinourprocessesandproducts.Twoworthnotingare: IdeationtoIncubation(I2I) LINK IdeationtoIncubation(I2I)isourformalizedinternal LINKisatwo-week,internaleffortthat processdesignedtotakenewproductsfromtheideastage connectsourglobalR&Dteamstohelp tomarketfaster.OurCOOchairsthetaskforceandforum driveWorkiva’sfutureinnovationand whereemployeespitchideastoleverageourcompliance developmentwork.Morethan450people platformandgenerateadditionalrevenue. attendedour2021LINKConference. AtWorkiva,wealways strivetobeapartof thesolutionforcreating abettertomorrow. —JillKlindt, WorkivaCFOand ESGTaskForceChair DRIVINGCHANGE | 17
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT EmployeeVolunteerism,CommunityImpact,andEngagement Workivarecognizesthatactiveengagementbyourcompanyandindividualemployeesinour communities,andresponsibleinnovationwithourproductsandpoliciesarevitaltoourplanet’shealth. EmployeeVoluntarism EveryWorkivaemployeereceiveseighthoursofpaidvolunteertimeoff(VTO)eachyear,touseatanytimetosupportacommunitycause. In 2020, our employeeslogged1,714VTOhours.Workiva’sgoalistoexceedthatnumberin2021. WehaveinvestedinBenevitysocialpurposesoftware.Itenablesemployeestodonatetocharitiesofchoiceandtoidentifylocaland virtual volunteering opportunities. CommunityImpactandEngagement JustacoupleofWorkiva’s2020-2021donationsworthnotingincluded: DuringourannualWeekofGivinginOctober2020,wesetacompanywide In 2021, Workivadonated$25,000eachto 1 donationgoalof$50,000,withadollar-for-dollarmatchbycorporate.We 2 theNAACP,EqualJusticeInitiative,and soaredpastthatgoalwithnearly$82,000ofdonationsthatcorporate UNICEF(tohelpCOVIDeffortsinIndia, matched.Andourseniorexecutivesgraciouslyacceptedpiessmashedin whereweemploynearly150contractors). their faces (on cameraforalltosee)toraiseanadditional$12,000. DRIVINGCHANGE | 18
HowESGDrivesWorkiva DrivingChange AboutThisSummary DIVERSITYANDCOLLABORATION CUSTOMERSANDPARTNERS COMMUNITYANDENVIRONMENTALIMPACT SustainableOperations Workivaintentlyfocusesonreducingourcompany’sowncarbonfootprintandresourcewaste.Butwehelpourcustomersdo thesamethingaswell. Forexample,inourproductdesign,ourcloud-basedcollaborationplatformhelpscustomersreducetheircarbonfootprintby slashingemployeetravelandeliminatingdocumentprintinganddelivery. Inoursupplierchoices,ourcloudprovidersinclude: • Amazon,whichaimsfor100%renewableenergyusageforitsglobaloperationoverthelongterm • AWS,whoseservicesenableWorkivatoavoiddatacentersandsignificantelectricityconsumption • Google,whichtargetsacarbon-neutralinfrastructureby2030 Workivahascommittedto: Examplesofourpositivesustainabilityimpactsin2020-2021are: Meetingallapplicableenvironmental • ACommutingGreenprogramthatincludesbikesharing, 1 lawsandregulations carpooling,andsitingofficesnearpublictransportation Establishingscience-basedtargetsto • Supportingbird,plant,andbutterflyhabitatsaroundour 2 reduceourenvironmentalimpact corporateheadquarterscomplex • Usingenergy-efficientwindowsandinsulation,locallysourced Reportingregularlyonenvironmental andenvironmentallyfriendlybuildingmaterials,andfurnishings 3 performancetostakeholders inourheadquartersoffices • Whileourofficeswereopen,weheldelectronicdevicerecycling Creatingaculturewhereemployees effortsthatrecovered908devicesfromtwooffices,and1,284 4 thinkaboutothersfirstwithour poundsofwastefromtwoothers.Thoserecyclingeffortsbegan environmentalactions anewwhenofficesreopenedinearly2021afterCOVIDshutdowns • In2021,wehiredaseniorESGleaderandhiredanoutside agencytohelpussetenvironmentalgoalsandcreate benchmarks.Thatinformationwillbepublishedonour sustainabilitywebpagebytheendof2021 DRIVINGCHANGE | 19
HowESGDrivesWorkiva DrivingChange AboutThisSummary AboutThisSummary WorkivabeganpublishingaCorporateSocial Responsibility(CSR)reportin2014. In creating the “2020-2021WorkivaEnvironmental,SocialandGovernance GlobalImpactSummary,”weusedourWorkivaplatformtostreamlineour entireESGprocess:automatedatacollection,aligntoframeworks,and connectourESGreports,datacenter,andwebpages. Pleasenotethatthisreportincludesdataandactivitiesfromourglobal operationsforcalendaryear2020.Unlessotherwisenoted,alldatais accurateasofDecember31,2020. All of our reporting will be prepared in accordance with the Global ReportingInitiative(GRI)andtheSustainableAccountingStandardsBoard (SASB)standards;andinalignmentwithUnitedNationsSustainable DevelopmentGoals(UNSDGs)andtheTaskForceonClimate-Related FinancialDisclosures(TCFD). IndexeswillbeavailableinourESGDataCenterlaterin2021. Forfullfurtherinformationandreportingresources,visit: workiva.com/sustainability. Or,contact: MandiMcReynolds SeniorDirector,Environment,Social,andGovernance [email protected] 2900UniversityBoulevard Ames,Iowa50010 ABOUTTHISREPORT | 20